The online course "Negotiation Skills" provides managers with the necessary tools to negotiate successfully. It enables them to make the right decisions when confronted with different negotiation situations, considering both their own and their partners' interests. The content has been specifically developed for managers who wish to improve their skills in negotiations at work. They will be able to develop negotiation strategies by learning how to define the appropriate negotiation objectives, structure their arguments, manage their own emotions and take full advantage of their negotiating power.
Through these lessons, you’ll dig into the important elements of persuasion you need to be aware of across different circumstances. These include knowing your audience, understanding your purpose, and ensuring your content fits the environment where you are speaking. This course also touches on the powerful points of persuasion. This involves using logical data while also establishing credibility. Mirroring and framing are additional techniques you’ll add to your persuasion toolbox, and you’ll discover the importance of determining your audience’s preferred learning style.